Joy Parker, Vice President, Community Health Administration
Joy Parker received her bachelor’s and master’s of science degrees from Texas A&M University System Health Science Center and holds an additional leadership certification from the University of California, Berkeley’s Haas School of Executive Education.
Prior to joining JPS Health Network in 2017 as executive director of Community Health, Joy served in leadership positions of Ambulatory Services and Home Care at Children’s Health in Dallas. During that time, she led efforts to increase access and patient satisfaction in the outpatient clinics, overseeing new clinic expansion and grant-funded programs for at-risk children. Joy led a team to open and operate the hospital’s first Joint Commission-accredited Home Care division as well as oversaw the management of reporting for the hospital’s U.S. News & World Report ranking for its ambulatory services.
Since joining the JPS team, Joy has supported initiatives to improve patient access to our medical homes, achieve PCMH certification and successfully complete The Joint Commission survey. Most recently she guided our efforts to provide telehealth services to employees and patients, was instrumental in coordinating the collaboration of JPS and Cook Children’s in the care of pediatrics in the community as well as oversaw COVID operations related to outpatient testing, virtual health expansion in the community and COVID vaccination efforts for the network.